About the time I was getting getting on the train to walk around Sydney before leaving and there was little way for them to contact me, the software at the customer site crashed. One of the reasons I went to Australia was the hope that it would crash some while I was there so I could see it in action and get some data that might tell me why it is crashing. It did once on Thursday, but not since then until I was out of touch. Isn't that the way it goes?